100% Happiness Guaranteed
At Decathlon we pride ourselves on the quality and design of our products and our dedication to customer satisfaction.
However sometimes a product is not the right fit, doesn't feel right, or doesn't deliver on your expectations. That is why we offer our "100% Happiness Guarantee”.
If you are unsatisfied, for any reason, then we will make it our mission to identify the right product for you. Your satisfaction is our purpose. If you need help on our products, don't hesitate to Contact us.
If no other product works for you, and you remain unsatisfied, then we will gladly replace or refund the product, within 365 days after the initial purchase.
We will not accept returns of products for replacement or refund with ordinary wear and tear, or damage caused by improper use or accidents.