Shipping & Return

free-return 

 

SHIPPING COST

  • Standard shipping: $6
  • Free shipping for order above $60*
  • *For Overweight/Oversize products: $10 per order (10 kg or more)
  • Free return policy in any events

 

TIME FRAME: 

  • Auckland: 2 working days
  • North Island: 3-4 working days
  • South Island: 4-5 working days

 

Exchange online purchases for another product (return shipping is free!):

 

If you'd like to return for an exchange (on any product across our website), we'll send you a free-postage label so you can send us the product back. We'll first send you a free postage label.

 

Once the product has been received in our local warehouse, we'll send you the new item.

  

Returning online purchases for refund:

 

If you'd like to return for a refund (on any product across our website), we'll send you a free-postage label.

We'll refund the price of the product to you as soon as we confirm that the delivery has been received in our warehouse. 

 

Refunds usually take 2-3 business days to reach you.