Shipping & Return
- Standard shipping: $6
- Free shipping for order above $60*
- *For Overweight/Oversize products: $10 per order (10 kg or more)
- Free return policy in any events
- Auckland: 2 working days
- North Island: 3-4 working days
- South Island: 4-5 working days
Exchange online purchases for another product (return shipping is free!):
If you'd like to return for an exchange (on any product across our website), we'll send you a free-postage label so you can send us the product back. We'll first send you a free postage label.
Once the product has been received in our local warehouse, we'll send you the new item.
Returning online purchases for refund:
If you'd like to return for a refund (on any product across our website), we'll send you a free-postage label.
We'll refund the price of the product to you as soon as we confirm that the delivery has been received in our warehouse.
Refunds usually take 2-3 business days to reach you.